We're committed to providing terminal services that are readily accessible by all members of the community. A full list of accessible facilities and services can be found on our accessible services and facilities page.
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We're committed to providing terminal services that are readily accessible by all members of the community. A full list of accessible facilities and services can be found on our accessible services and facilities page.
There are a number of ATMs located throughout the T3 Domestic terminal, including Travelex, Westpac and Armaguard.
If you need short or long term storing of luggage or other items, Baggage Storage™ by Smartecarte is located on the Arrivals level near Carousel 5.
Free Wi-Fi is available throughout T1 International. Simply select Sydney Airport Free WiFi from the list of available networks, answer the questions, read the terms and conditions and click "Proceed". You will be shown a sponsored message then directed to a website.
This public access Wi-Fi service is not encrypted so please ensure services such as banking, e-mail and social networking sites have security such as SSL enabled.
Google Maps Indoor Live View is now available at Sydney Airport.
Indoor maps is a new augmented reality feature on Google Maps - available in both international and domestic terminals - designed to help passengers find gates, baggage claims, retail outlets, dining options, restrooms, ATMs and more.
For any wheelchair or accessibility passengers, please select the ‘Wheelchair accessible’ preference to find wheelchair, pram and suitcase friendly paths. You can also turn on audio navigation prompts, in addition to visual cues.
If you lost something in one of our terminals, visit our Lost Property page.
If your item wasn’t found at our terminals, it may have been found on an aircraft or on public transport. Here are some additional contact details to help you find your lost property.
Airlines - Contact your airline for lost and delayed baggage, or if you have left something on board an aircraft.
Baggage Handlers - Your airline may contract out the management of lost, delayed or damaged baggage to a ground handling agency.
Lost passports - Lost passports found within the terminals are handed over to the Australian Border Force. They can be contacted via 1300 561 330 or by visiting their website.
Sydney Trains - For any items left on the train.
Taxi - If you left something in a taxi, you should contact the relevant taxi company directly.
Please note, Lost property services at T1 and T2 are provided free of charge. Sydney Airport does not work with third party lost property services.
Parents’ rooms and baby change rooms are located throughout the Domestic Terminal (T3), both before and after security.
The Qantas Business Lounge is located on the Departures Level, opposite Gates 4 and 5. For information about airline lounges and eligibility, please phone (02) 9952 9516.
Lounge opening hours are subject to change.
The Qantas Club Lounge is located on the Departures Level, opposite Gates 4 and 5. For information about airline lounges and eligibility, please phone (02) 9952 9516
Telephones are conveniently located throughout the Terminal (T3) and require either a telephone card or coins to activate.
Toilets are located throughout the Domestic Terminal (T3).